Make sure that the Save IM conversations in my email Conversation History folder check box is selected. Under Personal Information Manager, make sure that Microsoft Exchange or Microsoft Outlook is selected. Locate Skype for Business/ Lync Client > Options > Personal. Make sure that the client options are configured to save the conversation history: As long as EWS or MAPI shows Status OK, go on to the following troubleshooting steps. Note The conversation history feature uses EWS to create and save the folder. If neither EWS Information nor MAPI Information show Status OK, the issue is related to Lync or Exchange integration. For information about troubleshooting this issue, see KB 3120929 Lync/Skype for Business client can't connect with Exchange in Office 365 Dedicated/ITAR. To do this, see Skype for Business downloads and updates.ĭetermine whether the Lync client is integrated with Exchange by viewing the client configuration information. Make sure that the Lync client has the most recent update. There are lots of folders in the mailbox. The applicable option is disabled on the client. The Exchange Web Services (EWS) service or MAPI integration fails. This issue occurs for one or more of the following reasons: In Microsoft Office 365 Dedicated/ITAR, you discover that the Lync/Skype for Business conversation history isn't saved in Microsoft Outlook. Microsoft Business Productivity Online Dedicated Microsoft Business Productivity Online Suite Federal More.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |